Frequently asked questions about Tendaro

The Tendaro FAQ answers key questions about the Swiss AI bid platform: public and private tenders, SIMAP, tiered data residency, support for revFADP requirements, security, knowledge matching, bid/no-bid, pricing and features.

Frequently asked questions

What is Tendaro?

Tendaro is a Swiss AI bid platform that brings public tenders, private RFQs, buyer portals and uploaded tender documents into one structured workspace. From tender documents and your company knowledge it produces requirements, risks, deadlines, ownership, bid/no-bid recommendations and submission-ready answers. The application database, uploaded documents and backups are held in Switzerland. Model inference uses named, contractually bound interfaces. The processing location and contractual boundaries are disclosed before contract. With the separately available Swiss Inference option, the model environment and inference also run in Switzerland.

Does Tendaro support public and private tenders?

The workspace is designed for public SIMAP tenders, private customer RFQs, invitation-based tenders and manually uploaded tender packages.

How does SIMAP fit into the workflow?

SIMAP is a key source for public Swiss tenders, but not the entire workflow. The working view is designed for publications across all 26 cantons plus manual RFQ and package uploads.

How does Tendaro detect requirements, deadlines and risks?

The analysis prepares detected requirements, submission deadlines, risks and evaluation criteria for human review.

How does Company Memory work?

Company Memory is Tendaro's knowledge base. Supported documents can be made available for Knowledge Matching. Suggestions show the available sources right on the requirement.

Is customer data used for model training?

Customer content is not used to train third-party models; the exclusion is recorded contractually.

Where is the data hosted?

The application database, uploaded documents and backups are held in Switzerland. Model inference uses named, contractually bound interfaces. The processing location and contractual boundaries are disclosed before contract. With the separately available Swiss Inference option, the model environment and inference also run in Switzerland.

Can Tendaro reuse existing references and templates?

Company Memory can make existing reference projects, certificates, CVs, templates and service descriptions available for suggestions.

Can I chat with Tendaro?

AI Tender Chat answers questions using content available to the selected workspace and product tier.

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